Business Intelligence Software at SYSCO. Description: SYSCO, the largest food distributor in North America is planning to implement a company-wide deployment of Business Intelligence Software to make better use of information generated by its operations and serve its customers better. Business Intelligence Software at SYSCO is a Harvard Business (HBR) Case Study on Technology & Operations, Fern Fort University provides HBR case study assignment help for just $11. Our case solution is based on Case Study Method expertise & our global insights.
Business Intelligence Software at SYSCO Case Review The main obstacles will be some resistance of the operating companies in participating share of the overall cost of the project. This is due to two reasons: cost and having previously implemented BI systems in these companies. Both of these questions present a clear business case to upper management, which will help to address/achieve new strategic plan for the company. BI capabilities would be clearer when it addresses such important questions rather giving a non specific advantage. A drawback for this approach would be sticking with only these two solutions. SYSCO has to come up with more applications of the BI system in order to keep the competitive advantage, failing to do so will allow competitors to have the same technology. A constant development of the BI and achieving new objectives should be planned in order to keep the advantage of BI.
As time goes by, SYSCO would be more familiar with BI which will lead into more discoveries of what BI might offer to the company. This point wouldn't be the same for competitors.
As SYSCO is in the process of implementing Business Intelligence Software, a high common decision obstacle is facing the decision makers of this large food distributor in NA. Business Objects, the company that is selling the BI software, is offering many and different software packages.
Customers who are willing to buy a BI package have the freedom to choose of different licenses to different softwares, different Support packages, a higher or lower deep of integration between BI softwares and a variety of training and consulting services. Twila Day, Assistant VP of Technology and Applications, and her team reviewed three different scenarios. BI showed Director's Council what advantages BI would add to their company by answering the two questions.
Mostly, in addition to the old intention of having BI in SYSCO, the prototype was the main reason that the council gave the green light for.asdfadfsaBusiness Intelligence Software at SYSCO Minh Phung Brandon Kinney Jeen Song 1. What will be the biggest obstacles faced by the business intelligence implementation as it expands throughout SYSCO? SYSCO is an included in a one of the larger companies. It has over 420,000 customers ranging from huge chain restaurants such as Wendy’s and Chili’s to “mom-and-pop” diners.
In fiscal 2002, the company generated sales of $23.4 billion. SYSCO has 8,000 marketing associates worked directly with customers and unload over 1 billion cases of product each year. More importantly, as of December 2002, SYSCO had 45,000 employees.
Companies often struggle with determining the “right” amount of software licenses to buy. In the case of SYSCO, it would also be difficult decision to make how many licenses to buy.
It was mentioned in the case article that the vendor would give SYSCO a better deal with a more discount, if they decide to buy a lot at once, many more than what they need at the moment. It is a big challenge for SYSCO to decide whether they should go for the vendor’s offer and buy a lot more than they need in order to get a better deal, or buy only what they need for now and see how the implementation goes with the new software.ELD Business Intelligence Software at SYSCO Introduction Twila Day left the meeting excited, but also a little nervous. Her Technology and Applications Group had just been given approval by the Director’s Council of SYSCO to proceed with a company- wide deployment of business intelligence (BI) software.
The effort was intended to help SYSCO, the largest food distributor in North America, make better use of the information generated by its operations and serve its customers better. The Director’s Council, a group of senior managers with substantial power and influence, had been impressed enough by the results of a prototype to recommend full-scale adoption. Day’s IT group would provide the bulk of the required technical support, as well as consulting and training on the use of BI. They would be assisted in this work by the professional services group of Business Objects, the BI software vendor chosen by SYSCO as the new corporate standard. While there was a great deal of development and configuration work to do on the BI software, Day was hoping that deployments within SYSCO’s operating companies could start as early as July 2003, just six months away. Day was not concerned about the magnitude of the effort—she had been involved in two recent successful IT. Business Intelligence Software at SYSCO 1 Case Overview SYSCO is a large food service company in the US Distribute food and related supplies to restaurants, schools, Highly decentralized company with many operating divisions Company has BI software in divisions already Case centers on the process related to a new BI software for the entire company, how much to buy, and the implementation of the new software 2 Case Objectives What is BI software?
What are the business benefits of BI software? What are the two alternatives for buying BI software at SYSCO?
What are some implementation pitfalls of BI software at SYSCO? How should SYSCO judge the success of its BI software implementation? Is BI likely to provide SYSCO with a competitive advantage? Sustained competitive advantage?
3 What is BI Software? What is BI software? Statistical analysis Data mining Ad hoc queries Other features Why did SYSCO need/want it? Make better use of available information Understand their customers better Possible competitive advantage? 4 What is BI Software?
(cont.) What kind of companies benefit from BI.Transformation through Business Intelligence Deployments Business intelligence (BI) is a broad category of applications and technologies for gathering, storing, analyzing, and providing access to data to help enterprise users make better business decisions. BI applications include the activities of decision support systems-0, query-1and reporting, online analytical processing (OLAP-2), statistical analysis, forecasting, and data mining-3.
Business intelligence applications can be: Mission-critical and integral to an enterprise-4's operations or occasional to meet a special requirement Enterprise-wide or local to one division, department, or project Centrally initiated or driven by user demand This term was used as early as September, 1996, when a Gartner Group report said: By 2000, Information Democracy will emerge in forward-thinking enterprises, with Business Intelligence information and applications available broadly to employees, consultants, customers, suppliers, and the public. The key to thriving in a competitive marketplace is staying ahead of the competition. Making sound business decisions based on accurate and current information takes more than intuition. Data analysis, reporting, and query tools can help business users wade through a sea of data to synthesize valuable.As we discuss the possibility of emerging into business intelligence software we must keep in mind the overall purpose of using any type of software is to reach strategic goals in order to increase market shares.
I will discuss how business intelligence software will allow us to meet those strategic goals. We will establish what type of information and analysis capabilities will be available once this business intelligence software is implemented. We will discuss hardware and system software that will be required to run specific business intelligence software. Lastly, I will give a brief synopsis on three vendors (IBM, Microsoft Microsoft and Oracle) that are dominating the business information software industry today.
The goal to any company succeeding in today's fast paced high tech world is to establish aggressive strategic goals and a means to meet those goals. The end state of strategic goals is the capturing of your industry market share. Business intelligence software is a means or method to meet the goals. Business Intelligence Software brings together established software into a single working suite that will allow personnel from across.In today’s business environment, every organization has developed a unique ways of gaining a competitive advantage over its rival and these unique ways can be furthermore described as a business process. An effective business process can be adequately administered by the use of certain software tools and systems known as Business Intelligence (BI). Business Intelligence represents the tools and systems that play a key role in strategic planning of an Organization. These tools are used to gather, store, access and analyze corporate data for better decision making, cut cost, more profits and stability through improved efficiency.
A company may illustrate business intelligence in the areas of customer profiling, customer support, market research, market segmentation, product profitability, statistical analysis, inventory and distribution analysis and so more. In this academic paper, I will explicitly elaborate on these areas of business intelligence used by today’s companies, its implementation, benefits and possible or potential problems. Business Intelligence tools analyze raw data into meaningful information by the help of the management for future decision making.
The management devises special approaches such as data/text mining, data warehousing, online analytical. Cloud Business Intelligence Abstract Cloud computing is the technology which gives efficiency to an organization by efficient use of the computing resources. Tamer, C., Kiley, M., Ashrafi, N., & Kuilboer, J. (2013) said cloud computing gives its services as Infrastructure as a service (IaaS), Platform as a service (PaaS) and Software as a service (SaaS).
Business intelligence (BI) makes organization intelligent and stand firmly in the competitive market by delivering the right information at the right time. Mixing of the cloud computing with business intelligent makes BI affordable and easily available. Cloud computing allows to access the business intelligence applications easily and the other advantages are deployment speed, scalability, elasticity and accessibility. Many vendors are looking forward to develop strategies and solutions. There are many challenges to overcome when migrating from traditional BI to cloud BI. The cloud business intelligence influences the operational and financial factors of the organization and it plays an important role in times of economic crisis in the market.
The cloud BI is adopting slowly around the world and technology is going to be a trend in future. Key Words: Cloud computing, Business intelligence, agility.Week 2 Homework Part I. SYSCO Case This assignment requires you apply your knowledge of Business Intelligence and COBIT to analyze the SYSCO case. Step 1: Locate the topic on the COBIT map. Evaluate the IT process used by SYSCO to implement BI Step 2a: Zoom-out to the big picture (e.g. COBIT) and distinguish important ideas/issues from less important ones). Enter these ideas in column 2 of the table below.
Step 2b: Zoom-in to distinguish relevant parts/details for each theme. Enter these ideas in column 3 of the table below. Zoom-out and distinguish key ideas (Step 2a) Zoom in and identify relevant parts for each theme (Step 2b) Key Idea/Theme 1: Business Requirements Management Information Key Idea/Theme 2: IT Resources Information Quality Key Idea/Theme 3: IT Process Choosing the best approach: purchasing the software Key Idea/Theme 4: Enterprise Information Business.